What if I need transport but I am haven't yet been approved for a government funded program?

You may still have options. Some people can access transport through CHSP, Support at Home or private services while they wait for an assessment. Our team can explain what may be available in your area and help you understand the next step.

Do I have to travel alone?

Not always. Depending on your needs, a support worker may be able to travel with you, help you get in and out safely, and stay with you during parts of your trip. We will talk this through with you when arranging your transport.

What areas does Care Connect provide transport in?

Care Connect provides in-home care and transport services across Metro Melbourne, Metro Sydney, Northern NSW, Brisbane and the Gold Coast. Service availability may vary by program and location, so our team can confirm what is available to you dependent upon your eligibility, assessed needs and where you live.

How much does aged care transport cost?

The cost depends on your program, funding, location and the type of trip. Transport may be partly or fully covered through your government-funded care plan. Before services begin, we will explain any costs clearly, so there are no surprises.

How much notice do I need to book transport?

It is best to book as early as you can, especially for medical appointments or regular trips. We understand plans can change, so if something comes up at short notice, call us and we will do our best to help.

Aged Care Transport Services

Not being able to drive can feel like losing part of your independence. Aged Care Transport Services with Care Connect can help.

Care Connect’s aged care transport services help you stay connected to appointments, errands, community activities and the people who matter most, with safe, reliable support from people who care.

What are our aged care transport services?

Transport is about more than getting from one place to another. It helps you keep your routines, attend important appointments and stay connected to the people and places that make life feel familiar.

- - medical appointments and specialist visits
  - hospital admissions and discharge trips
  - allied health appointments, including physiotherapy, occupational therapy and podiatry
  - chemist, supermarket and essential errands
  - community activities, day programs and social outings
  - visits to family and friends

If you are not sure about your transport needs and if they can be covered under your government funding, contact our team for help.

How are aged care transport services funded?

How to arrange transport services with Care Connect

Get in touch

Call our team on 1800 692 464 or enquire online. We’ll find out about your situation and answer your questions.
We check your funding

Our team will confirm whether transport services can be delivered under a government funded program.
We organise the details

We help arrange a trusted local gardener suited to the task and your area.
You get where you need to go

You can travel where you need to be with confidence. No need to manage it all on your own.

Find out more

Why choose Care Connect for aged care transport services?

Here's why Care Connect is the right choice for in-home care for families across Australia:

Experience: over 30 years’ experience helping more than 86,000 Australians live safely, happily and independently at home
Not-for-profit: every dollar of profit goes back into improving your care
Care built around you: your aged care transport needs are coordinated as part of your wider care plan, not as a one-size-fits-all service
Trusted professionals: we coordinate trusted transport to get you where you need to be safely and comfortably
Clear guidance: we explain your options, funding and next steps in simple language

Our trusted team work alongside other supports, including personal care, house cleaning and other services, so your care feels connected and easier to manage.

Ready to get moving with Care Connect?

We're here to help.

If transport is becoming harder to manage, talk to our dedicated Care Connect team. Call us at 1800 694 262 or enquire online and we'll take it from there.

Enquire now

Frequently Asked Questions

You may still have options. Some people can access transport through CHSP, Support at Home or private services while they wait for an assessment. Our team can explain what may be available in your area and help you understand the next step.
Not always. Depending on your needs, a support worker may be able to travel with you, help you get in and out safely, and stay with you during parts of your trip. We will talk this through with you when arranging your transport.
Care Connect provides in-home care and transport services across Metro Melbourne, Metro Sydney, Northern NSW, Brisbane and the Gold Coast. Service availability may vary by program and location, so our team can confirm what is available to you dependent upon your eligibility, assessed needs and where you live.
The cost depends on your program, funding, location and the type of trip. Transport may be partly or fully covered through your government-funded care plan. Before services begin, we will explain any costs clearly, so there are no surprises.
It is best to book as early as you can, especially for medical appointments or regular trips. We understand plans can change, so if something comes up at short notice, call us and we will do our best to help.

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