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Our Promise

Your independent
Home Care experts

Helping more than 85,000 older people lead the life they choose in the home they love.

We all want to live close to the people we love and do the things that make us happy and give us purpose. We all deserve to be treated with dignity and respect and maintain choice and control of our lives.

With nearly 30 years of experience, Care Connect enables Australians to live independently at home and stay connected with their family, friends and community for as long as possible.

We take the time to listen, and understand your home care needs, then find the right providers in your area to provide day-to-day support where you need it most. We also help manage your care plan now and into the future, ready to respond as your needs change.

Every person is welcome

We are committed to providing inclusive, culturally appropriate and responsive services and supports to every person. We recognise people have individual needs shaped through their own lived experience, and we promote the need for greater understanding, acceptance and incorporation of diversity throughout the Australian community. We acknowledge the unique experiences of people who are Culturally and Linguistically Diverse, Aboriginal or Torres Strait Islander, Carers, Care Leavers, LGBTQI+ or Veterans.


Recognising Carers

Care Connect recognises the importance of Carers providing unpaid care and support to family members and friends. We are committed to developing and delivering services and supports which respond to the needs of Carers. Our recognition and support for Carers is guided by the 10 principles outlined in the Statement for Australia’s Carers*:

  1. All carers should have the same rights, choices and opportunities as other Australians, regardless of age, race, sex, disability, sexuality, religious or political beliefs, Aboriginal or Torres Strait Islander heritage, cultural or linguistic differences, socioeconomic status or locality.
  2. Children and young people who are carers should have the same rights as all children and young people and should be supported to reach their full potential.
  3. The valuable social and economic contribution that carers make to society should be recognised and supported.
  4. Carers should be supported to enjoy optimum health and social wellbeing and to participate in family, social and community life.
  5. Carers should be acknowledged as individuals with their own needs within and beyond the caring role.
  6. The relationship between carers and the persons for whom they care should be recognised and respected.
  7. Carers should be considered as partners with other care providers in the provision of care, acknowledging the unique knowledge and experience of carers.
  8. Carers should be treated with dignity and respect.
  9. Carers should be supported to achieve greater economic wellbeing and sustainability and, where appropriate, should have opportunities to participate in employment and education.
  10. Support for carers should be timely, responsive, appropriate and accessible.


*Commonwealth of Australia Carer Recognition Act 2010, accessed Carer Recognition Act 2010

30 November 2010

How we can help you live independently at home and connected to your community

  • Independent Advice

    Talk with us about what you need

  • Application Help

    Make your first application for Government assistance stress-free — we do it with you!

  • Personalised Services

    We help you to choose the best services to suit your lifestyle

  • Ongoing Support

    See the life-changing impact home care services can have on your family

Talk to us today

Access your ideal provider
from our trusted network

We have Australia’s largest network of trusted Home Care service providers, offering you greater flexibility and choice of services.

When you begin your home care journey with Care Connect, you will work with a dedicated Care Manager who is there to listen and understand your personal service needs. Care Connect will guide you through the application process for government funding, and help you choose the right services to support your needs and your lifestyle.

We will also help you manage your Home Care Package now and into the future, exploring new service options as your circumstances change.

Our personalised advice and guidance will bring you peace of mind and help you live at home for as long as possible.

Meet your Care Connect Team

Our purpose is to enable you to continue to live happily at home and connected to your community as you age.

We assist hundreds of older people daily whose lives have been transformed through in-home care services.

Meet the team

Access your Home Care Services — it’s easy!
Contact us today

Save yourself time and understand your Home Care options. Get trusted advice and guidance from the experts.

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