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Commonwealth Home Support Programme

Maintain your independence and stay connected with your community, with an entry-level home support program

The Commonwealth Home Support Programme (CHSP) is a government subsidised program for over 65s (50 years and over for Aboriginal and Torres Strait Islander people) who just need a little bit of extra support.

With CHSP, our focus is on working with you, rather than doing it all for you. It’s about building on what you can do, to help you stay independent in your home and keep you connected with your community.

How do I get this support?

When you first contact My Aged Care, they will assess whether you are eligible for CHSP or a Home Care Package. CHSP is considered entry-level, to give you that little bit of extra support you need at home, and provides you with a few specific services.

Most people on the Home Care Package waitlist receive interim CHSP services.

In recognition of the vital role that carers play, the program also supports carer relationships through providing planned respite care services for frail, older people.  This allows regular carers to take a break from their usual caring responsibilities.

See if you’re eligible

What CHSP services does Care Connect offer?

  • Domestic Assistance

    Domestic Assistance that is provided in your home: general house cleaning, unaccompanied shopping (delivered to home) and linen services.

  • Personal Care (VIC only)

    Assistance with activities of daily living self-care tasks in order to help you keep up with hygiene and grooming.

  • Social Support for an Individual

    Assistance that is provided by a companion, either within the home environment or while accessing community services. This service is directed towards meeting your need for social contact and/or company to enable you to participate in community life.

  • Flexible Respite (NSW only)

    Respite care benefits your existing carer by providing you with additional supervision assistance. Your existing carer may or may not be present during the delivery of this service.

Commonwealth Home Support Programme Client Contribution Policy

The cost of Commonwealth Home Support Programme (CHSP) services and support is partly funded by a government subsidy. However, to maximise the number and value of services received, Clients are asked to contribute to the cost of the delivery of services.


Under the CHSP, service providers are required to have a documented and publicly available Client Contribution Policy in place that aligns to the CHSP Client Contribution Framework and balances the following objectives:

  • To move towards national fairness and consistency in client contributions
  • To improve the sustainability of the CHSP
  • To provide appropriate safeguard for financially disadvantaged clients

Review or download Care Connect’s Client Contribution Policy here:  Client Contribution Statement September 2020

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