Managing your Home Care Package
Wherever you are on your aged care journey, Care Connect will make life easier by providing clarity on your home care options, supporting you to navigate the aged care system and partnering with you to achieve the best possible outcome.
Changing your Home Care Package Provider
Please feel comfortable that if you are not happy with your current provider, you can simply switch to a new provider by contacting My Aged Care. Your current provider must then transfer any unspent funds to your new provider.
Personalised Home Care Package Plans
Once you have been allocated your Home Care Package, Care Connect will focus on creating your personalised care plan. Care Connect understand how important it is for you to stay at home and are committed to making it happen.
Care Connect is here to partner with you and your loved ones in navigating the aged care system. When it comes to finding the right care options, Care Connect understand the process may be confusing and the challenges you face. The team is here to simplify and personalise your aged care journey, making life easier.
Everyone’s circumstances are different, so Care Connect take the time to assess you or your loved one’s needs, to ensure you receive the right aged care support.
Client & Carer Stories
Our proudest moments are when we can make life easier for our clients and their families. It's rewarding to hear directly from them as they share their stories and provide valuable insight into the Care Connect experience.