Welcome Providers
We have designed this page to support the work you do with us and our clients.
Latest News
We are pleased to release an updated and improved Supplier Portal effective 27 April, 2018. It now contains the following new features:
1. Vendor Reference now included in the header filters
2. Totals display the sum of the all filtered transaction values.
- ‘CCL Total’ is based on the original values
- ‘Your Total’ incorporates any submitted variations
3. Filters available on all fields. Users can now filter on any of the fields in addition to the header fields by clicking on the Header field to enable a pop up filter window.
4. Totals included in Excel extract.
These changes apply to the existing users of the Portal who have a ‘self-manage’ status, i.e. the provider reviews services and confirms delivery via the portal by ticking off the service. An updated User Guide, Supplier Portal User Guide (self-manage) V2.0 is available below.
We are also working on a ‘view-only’ version of the Portal for selected providers who have a large volume of transactions and are able to provide us with a flat file upload of their invoicing data.
Useful links
Supplier Portal User Guide (self-manage) V2.0
Supplier Portal webinar – Portal registration and navigation
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- Supplier Portal webinar – Submit for payment
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- Supplier Portal webinar – Portal bulk upload
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- Supplier Portal webinar – Check the status
Your voice
To access current and past issues of Your Service Provider Voice please click below:
- Issue 7 April 2018
- Issue 6 January 2018
- Issue 5 October 2017
- Issue 4 June/July 2017
- Issue 3 March 2017
- Issue 2 December 2016
- Issue 1 August 2016
Contact us
Eileen Keane
Procurement Manager
Augusto Rivero
Contracts Adviser
To talk with our team about:
- missing services or transactional issues please contact our Care Centre on 1300 966 170 or via email at service@careconnect.org.au
- pricing and service agreement discrepancies please contact Procurement on (03) 9270 9993 or via email at procurement@careconnect.org.au