2023 Pricing Guide
We understand it’s important for you to stay in control of your life as you age. Whether you need a little help or more, we will empower you to choose the right balance of services and support which enable you to stay living at home for life.
The cost of your services and the cost of your provider are covered by your Home Care Package.
Our costs have two key components:
- Package Management — 13% fee
- Care Management — 17% fee
Your Package Management fee covers regulated activities that Care Connect is duty bound to fulfill and includes setting up, and management of, the funding subsidy through Medicare, government reporting, quality reviews, compliance auditing and preparation of an itemised monthly statement to help you keep track of your funding and services.
Care Management is an essential component of every Home Care Package. It ensures you receive the appropriate level of support in a way that meets your current and future care needs. Care Management may be provided in different ways, including face-to-face or via phone or email, and you will have access to our dedicated Care Centre team. Care Management Includes:
- Dedicated Client Adviser
- Care Plan development and ongoing review
- Service scheduling and coordination
- Services tailored to your individual needs and cultural requirements
- Safety risk assessment and monitoring of your health and wellbeing
- Annual Review of Home Care Agreement
If you need to purchase an approved product, a 10% handling charge applies to those services and products. This charge is to ensure your services comply with aged care quality standards so that you remain safe and covers processing charges. Rest assured, though, the handling charge is capped at a maximum of $100 per item, even if the cost of that item exceeds $1000.
Pricing current from 1 July, 2023. NB: Figures are approximate per My Aged Care published package values. Pricing is in alignment with the Department of Health Pricing Transparency & Comparability Schedule.