How to Change your Home Care Provider

Regain control and enjoy
flexible care arrangements

Care Connect offers 100% independent, not-for-profit service empowering you to choose your ideal service provider without limits or kickbacks.

Many home care providers will only recommend services they offer. In fact, most spend over 90% of your Home Care Package on their own services (Source: Stewart Brown 2018). This means the choice of services and carers you receive could be limited or not meet your needs.

Get more choice

The more you know, the better your choice: we work to ensure you are fully informed about the best service options for you in your local area.

We help you choose from thousands of independent, service providers and tailor your Home Care Package to suit your individual needs and lifestyle. Care Connect is different. We believe in choice: your choice. We enable you to buy the best combination of services from a wide range of independent providers.

Discover our Home Care Services

Switching is easy

  • Contact us to schedule your FREE Adviser visit — we come to you!

  • We talk about how you can get more value from your Home Care Package and develop a care plan and budget

  • We take care of the paperwork — your switch will be stress-free

  • We get your services started quickly so you’re not inconvenienced

Talk to us about changing providers

Live at home longer

Here’s what our clients are saying

  • I am very happy with Care Connect. They have made my life worth living for.


  • The support Care Connect gave us was wonderful. I doubt we could have coped on our own - thank you.


  • My husband and I cannot express our thanks and appreciation enough for all the assistance that was provided. Our Client Adviser was caring, understanding and most importantly empathetic to all our needs. We were so blessed to be part of this program and so fortunate we live in a country that provides this service to people in need.