Home Care Package Pricing

Home Care Package Pricing Guide

Helping you to live happily at home is at the heart of what we do. Our services aim to ensure that you receive the quality of care, advice and attention you deserve with your Home Care Package.

We understand it’s important for you to stay in control of your life as you age. Whether you need a little help or more, we make it easier for you to find the right balance of services and support which enable you to stay living at home for life. The cost of your services and the cost of your provider are covered by your Home Care Package. Our costs have two key components:

  • Package Management — 13% fee
  • Care Management — 15% fee

After your Package & Care Management fees you have 72% of your Home Care Package to spend on services.

Package Management

Your Package Management fee covers the regulated activities Care Connect needs to fulfil in order to manage your Home Care Package. This includes the setting up and management of the funding subsidy through Medicare, government reporting, quality reviews, and compliance auditing. An itemised monthly statement will also be sent to help you keep track of your funding and services.

Care Management

Care Management is an essential key component of every Home Care Package. It ensures you receive the appropriate level of support in a way that meets your current and future care needs. Care management may be provided in different ways including face-to-face or via phone or email — your dedicated Client Adviser will discuss with you how much Care Management you need and how you want it delivered. It also gives you access to our dedicated Care Centre team who manage and co-ordinate all of your services.

Care Management Includes:

  • Dedicated Client Adviser
  • Care Plan development and ongoing review
  • Service scheduling and coordination
  • Services tailored to your individual needs and cultural requirements
  • Safety risk assessment and monitoring of your health and wellbeing progress
  • Annual review of Home Care Agreement.


A full list of all our service rates is available by request.

Handling Fees

Reimbursements, purchases, vouchers, and using your own service provider will include a 10% handling fee. (Maximum handling fee of $100 for reimbursements and purchases over $1000.)

Home Care Package Funding  (approx. funding)$8,750$15,250$33,500$50,750
Package Management — 13% fee per annum$1,138$1983$4355$6,598
Care Management — 15% fee per annum$1,313$2,288$5,025$7,613
Your funding available for services per annum$6,299$10,979$24,120$36,539
Exit fee$499

Note: These figures are approximate.

Pricing current from 1st July 2019
Pricing is in alignment with the Department of Health Pricing Transparency & Comparability Schedule.

Download a copy of our Pricing Guide