Why we are your better home
We’re an organisation that works for you and acts in your best interest, meaning you receive unbiased advice and support when you need it most. Because we don’t provide the home care services directly, you’re never limited — you can even choose your own provider, if they agree and meet our quality requirements. We take the time to listen and understand your individual needs, and then connect you with the right services and carers for you.
Thanks to our partnerships with thousands of professional care providers in VIC, NSW and QLD. We can offer you the country’s largest network of home care services. We help you manage your Home Care Package or Commonwealth Home Support Program and tailor a home care solution to suit your needs, budget and lifestyle. And if your circumstances change, our packages offer you the flexibility to adapt the level of service you need — the choice and control is all yours.
Care Connect offers three levels of customisable care. This means you get to choose the level of care and advice you need, at a cost that suits your budget. And unlike other providers, we won’t charge you a Basic Daily Fee. If you want to make your care package go even further, you can make a voluntary contribution to go directly to the extra services you need.
Quality Assured Service
Care Connect is ISO 9001 certified assuring you that our systems and processes are best practice. Every staff member holds a current Australian criminal record check with comprehensive screening during recruitment.