Why Care Connect

Rediscover independence
in your own home

Living in the home you love, surrounded by your friends and family and staying connected with your community — it’s what most of us want in our later years.

Getting older doesn’t have to mean giving up your home and your independence. Through understanding and the right support, Care Connect will provide you with the right advice and services to enable you to stay living in your home for longer.

Why we are your better home
care provider

  • 100% Independent

    We’re an organisation that works for you and acts in your best interest, meaning you receive unbiased advice and support when you need it most. Because we don’t provide the home care services directly, you’re never limited — you can even choose your own provider, if they agree and meet our quality requirements. We take the time to listen and understand your individual needs, and then connect you with the right services and carers for you.

  • Real Choice

    Thanks to our partnerships with thousands of professional care providers in VIC, NSW and QLD. We can offer you the country’s largest network of home care services. We help you manage your Home Care Package or Commonwealth Home Support Program and tailor a home care solution to suit your needs, budget and lifestyle. And if your circumstances change, our packages offer you the flexibility to adapt the level of service you need — the choice and control is all yours.

  • Affordable Care

    Care Connect offers three levels of customisable care. This means you get to choose the level of care and advice you need, at a cost that suits your budget. And unlike other providers, we won’t charge you a Basic Daily Fee. If you want to make your care package go even further, you can make a voluntary contribution to go directly to the extra services you need.

  • Quality Assured Service

    Care Connect is ISO 9001 certified assuring you that our systems and processes are best practice. Every staff member holds a current Australian criminal record check with comprehensive screening during recruitment.

How we can help you live
independently at home

  • Independent Advice

    Talk with us about what you need

  • Application Help

    Make your first application for Government assistance stress-free — we do it with you!

  • Personalised Services

    We help you to choose the best services to suit your lifestyle

  • Ongoing Support

    See the life-changing impact home care services can have on your family

Talk to us today

Meet our experienced and friendly team

Our commitment is helping you adapt to your changing circumstances so you can stay connected to your home, your family, your friends and your community.

Meet the team who assist 1000s of Australians each day.

Meet the team