Why we are your better home
We’re an organisation that works for you and acts in your best interest, meaning you receive unbiased advice and support when you need it most. Because we don’t provide the home care services directly, you’re never limited — you can even choose your own provider, if they agree and meet our quality requirements. We take the time to listen and understand your individual needs, and then connect you with the right services and carers for you.
Thanks to our partnerships with thousands of professional care providers in VIC, NSW and QLD. We can offer you the country’s largest network of home care services. We help you manage your Home Care Package or Commonwealth Home Support Program and tailor a home care solution to suit your needs, budget and lifestyle. If your circumstances change we can respond quickly,— the choice and control is all yours.
Care Connect offers a flat Care Management fee which give you accessibility to one to one guidance with your Client Adviser. Unlike other providers, we won’t charge you a Basic Daily Fee. If you want to make your care package go even further, you can make a voluntary contribution to go directly to the extra services you need.
Quality Assured Service
Care Connect is ISO 9001 certified assuring you that our systems and processes are best practice. Every staff member holds a current Australian criminal record check with comprehensive screening during recruitment.