Get A Home Care Package

Expert advice and services
to help you live at home

At Care Connect, we provide expert advice and guidance based on more than 25 years experience. And because we’re 100% independent, you can rest assured you will receive the best guidance to enable you to live at home longer with the right services to meet your needs.

What is a Home Care Package?

A Home Care Package is a Government subsidised program to help you live at home for life, providing up to $51,808.10 a year in support services, depending on your assessed needs. The Government provides funding to an approved Home Care provider like Care Connect, who then works with you to understand your needs and coordinate the best care plan, budget and services to suit you. The funding is subject to approval and provides access to a large range of home care services.

There are four levels of packages available designed to support people with different care needs. Care Connect also provides the ability for people to “top up” their Home Care Package funding using their own money, if they require additional services per week.

Four levels of support

Home Care Packages are regularly updated. Information current as at 16 July 2020.

  • 1

    Home Care Level 1

    For basic home care needs.

    Funding for up to
    $8,927.90per year

    Approx. 1 – 2 hours
    of support per week*

  • 2

    Home Care Level 2

    For moderate home care needs.

    Funding for up to
    $15,705.95per year

    Approx. 2 – 4 hours
    of support per week*

  • 3

    Home Care Level 3

    For high level home care needs.

    Funding for up to
    $34,174.95per year

    Approx. 4 – 6 hours
    of support per week*

  • 4

    Home Care Level 4

    For very high level home care needs.

    Funding for up to
    $51,808.10per year

    Approx. 8+ hours
    of support per week*

*Hours of support per week is a guide only. Number of support hours can vary according to the service provider chosen and nature of service required. Package values are approximate as published by My Aged Care.

Where do I start?
Here’s how we can help

  • Independent Advice

    Talk to us about what you need. Our home care experts are here to help you

  • Application Help

    Make your first Government assistance application stress-free — we do it with you!

  • Personalised Services

    We work together with you to create a care plan and budget that works for you

  • Ongoing Support

    Choose Care Connect and see the life changing impact home care services can have on your family

Begin your home care journey

Only need a bit of support?

Maintain your independence with a minimal level of support. Entry-level and subsidised home support is available through the Commonwealth Home Support Program. Contact us today and let us support you through the process to keep you in the community you love.

See if you’re eligible

What is the Commonwealth
Home Support Program (CHSP)?

The Commonwealth Home Support Program (CHSP) is a Government subsidised program for over 65s (or 50 years and over for Aboriginal and Torres Strait Islander people) who just need a little bit of extra support. With CHSP, the focus is on working with you, rather than taking over and doing it all for you. It’s about building on what you can do, to help you stay in your home — independent and safe.

When you first contact My Aged Care, they will assess whether you are eligible for CHSP or a Home Care Package. CHSP is considered the entry level to help at home and provides you with a few specific services at home.

Over 90% of people on the Home Care Package waitlist, receive interim CHSP services.

In recognition of the vital role that carers play, the CHSP also supports carer relationships through providing planned respite care services for frail, older people which allows regular carers to take a break from their usual caring responsibilities.

See if you’re eligible

What CHSP services can Care Connect offer?

  • Domestic Assistance

    Domestic Assistance is normally provided in the home and refers to general house cleaning, unaccompanied shopping (delivered to home); and linen services.

  • Personal Care (VIC only)

    Provides assistance with activities of daily living self-care tasks in order to help a client maintain appropriate standards of hygiene and grooming.

  • Social Support Individual

    Assistance provided by a companion to an individual, either within the home environment or while accessing community services, which is primarily directed towards meeting the person’s need for social contact and/or company in order to participate in community life.

  • Flexible Respite (NSW only)

    Respite care benefits the carer through providing supervision and assistance to the older client. The carer may or may not be present during the delivery of the service.