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Latest Update regarding wild winter storms in Victoria

The wild winter storms have left chaos, destruction and flooding in parts of Victoria and there are still entire towns left without power and telecommunications.

The State Emergency Service (SES) was inundated with over 9,000 requests for assistance.

Work to assess damage and make repairs across the State is underway. It is important for those impacted by the floods and power outages to know that you can always leave your home and travel more than 25km in an emergency to stay safe at a family member or friend’s house, or contact Care Connect if you would like assistance accessing support and services.

Care Connect remains focused on supporting you in these challenging times, your safety and wellbeing is of the utmost importance to all of us, please contact us on: 1800 692 464.


Please stay alert and up to date during an emergency or natural disaster.

SES Emergency Services National Hotline: 13 25 00

VicEmergency Hotline: 1800 226 226 or you can download the VicEmergency App for your phone.

State Emergency website:


To check Network Status and Outages please visit the following sites, please note timeframes for power and networks to be restored are estimated and could change.

Ausnet Services Outage Tracker:




For more information about how our expert team at Care connect can help you or your loved ones to continue living safely and happily at home, please visit:


Free call 1800 692 464

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