What is a Summary of Service?

13 October 2022

Every month you receive a Summary of Service. Providing an accurate monthly financial statement to consumers is a requirement for Care Connect. The following information must always be provided:

 

1. Funds received during the period;

• Government subsidy

• Client contributions – Basic Daily Fee, Income Tested Care Fee, personal contributions

 

2. Expenses incurred during the period

• Services received by you

• Equipment and items rentals

• Purchases

 

3. Refunds and adjustments;

 

4. Other package services including; and

• Care Management; and

• Package Management

 

5. Remaining package funds.

 

Please let your Care Manager know if you have any questions about your Summary of Service.