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What is a Summary of Service?

Every month you receive a Summary of Service. Providing an accurate monthly financial statement to consumers is a requirement for Care Connect. The following information must always be provided:


1. Funds received during the period;

• Government subsidy

• Client contributions – Basic Daily Fee, Income Tested Care Fee, personal contributions


2. Expenses incurred during the period

• Services received by you

• Equipment and items rentals

• Purchases


3. Refunds and adjustments;


4. Other package services including; and

• Care Management; and

• Package Management


5. Remaining package funds.


Please let your Care Manager know if you have any questions about your Summary of Service.


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