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Celebrating quality aged care that you deserve

Care Connect is proud to acknowledge and celebrate the ongoing commitment of our Victorian Home Care Package (HCP) and Commonwealth Home Support Program (CHSP) teams, who have demonstrated 100% compliance with the 7 Aged Care Quality Standards that apply to aged care at home.  

This measure of compliance is a testament to our dedicated teams who strive to deliver quality aged care every day; maximising the quality of your care outcome is our priority.

A heartfelt thank you to all our clients and their families who provided feedback to the Aged Care Quality & Safety Commission assessment team.. Care Connect’s true measure of success lies in supporting you to live happily and independently at home for as long as possible.  

As always, your compliments, complaints and suggestions are encouraged. Feedback allows the Care Connect team to stay on track, as they can assess their performance. We get to see what we have achieved, what we need to improve, and how people perceive our performance.

Please call 1800 692 464 or visit www.careconnect.org.au/contact-us feedback to provide feedback for any reason.


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